Member Spotlight – Palmer Construction

By Palmer Construction

RCAW member lives their motto – Integrity Is Profitable.

Our small family owned and operated business was founded in August of 2005 and has been serving the greater Spokane area since 2015. From the beginning, we have been committed to providing our customers with the highest quality roofing services while upholding our core values of integrity, relationships over business, communication, striving to be the best, and a help-first mentality.

Over the last year, we have invested a considerable amount of time and resources into cultivating a culture that attracts the right team members who also operate on our core values. We believe that our team is an essential part of delivering excellent service and quality workmanship, which is why we prioritize hiring individuals who share our values.

As one of the top contractors in the Inland Northwest, we pride ourselves on delivering superb quality and customer service while still maintaining a family-owned and operated vibe that provides a hometown feel. We specialize in residential roofing, offering a variety of options, including asphalt, metal, synthetic shake and flat roofing. Our unique niche in the insurance space allows us to partner with our clients to work with insurance companies to get them the approvals they deserve.

Our emphasis on integrity means that we are transparent and honest with our customers about the work we do and the costs associated with it. This has helped us to build a reputation as a trustworthy and reliable roofing contractor that customers can depend on.

At the same time, we prioritize relationships over business, which has enabled us to build long-term relationships with our customers. By getting to know our customers and their unique needs, we can provide tailored solutions that meet their specific requirements. This has resulted in repeat business and referrals, which are a testament to the quality of our work.

Our commitment to communication means that we keep our customers informed every step of the way, from the initial consultation to the final inspection. By providing clear communication, we build trust with our customers and ensure that they are satisfied with the work that we do.

We also strive to be the best by staying on top of the latest trends and developments in the industry. We attend industry seminars and workshops and invest in the latest equipment and technologies to provide our customers with the best possible roofing services.

Our slogan “Integrity Is Profitable” reflects our belief that doing the right thing is not only the ethical choice, but it’s also good for business. By upholding our core values and building a team that shares them, we have been able to deliver exceptional service and quality workmanship that has set us apart in the industry.

In addition, our membership in the RCAW has helped us to build a strong network of industry professionals who share our commitment to excellence and customer service. Through our participation in the association, we have formed valuable relationships with other contractors, suppliers, and industry experts, which has given us access to a wealth of knowledge and expertise. This has allowed us to further enhance the quality of our services and provide even greater value to our customers. We are proud to be a member of the RCAW and look forward to continuing to grow and improve as a business through our participation in the association.

In summary, we are a family-owned and operated roofing contractor specializing in residential roofing and working closely with insurance companies to get our clients the approvals they deserve. Our commitment to our core values and our dedicated team of professionals has helped us become one of the top contractors in the Inland Northwest. At our company, you can expect superb quality and customer service while still getting the hometown feel that comes with a family-owned business.

Learn more about Palmer Construction.

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